Kris N. says that she trusted her contractors and is now paying the price for that trust: an incomplete, partially gutted, abandoned house. Her young daughter has even had to go live elsewhere.
January 3, 2014 by Steve Payne
A homeowner, Kris N., posted her renovation horror story on our site four days ago. All comments welcome. Maybe even an offer of help, if you feel inclined?
“I have not had any experience with Mike Holmes, and I have only seen a few of his shows. I am presently going through a renovation nightmare and the film “The Money Pit” would be a good summation of what is happening. I have truly paid too much money and been double charged for shabby, incomplete work and the contractors have done the midnight move on me and have left.
The house is completely gutted with a partial second floor done and the basement dug down and is unfinished. My daughter and I have been out of the house since October, but work on the basement started in June and was done in July- this was subcontracted out and the job was done well and quickly and the people were great. The contractors did a gut job on the house, but soon got disenchanted once the building of the space began. By mid November, they had slowed down and they no longer had interest in being in the house, but had asked for money to keep going.
Many of the workers that had been at the house to do work- plumbers, roofing, framing and others- would agree that I was a good client and not demanding or difficult- I tried my best to be fair and trust that the work was going in the right direction.
Once I started questioning more and more the work done and the amount of money given, I could feel the change and animosity from the contractors. When the contractors stopped calling me and I was still dropping by the house just to see that they were leaving at 3 pm for the day, my gut knew that something was brewing. The evening I opened my door to see everything gone – right down to the screws, pencils and sandpaper – I knew and my heart sank.
I am now dealing with a house that is unliveable, my daughter someplace where I see very little of her (I work early shifts which would leave her alone and she is very young) but at least she has some stability, and my financial picture looking like I may have to sell the house.
There are many factors which are not written, but I am a single mom and the house was my mother’s and literally caving in while we were living there – my hand was forced to either fix or sell. The contractors were not cheap and I had spoken to others who had work done by them and saw their places. Looking back, I can say that the work was sloppy and incomplete, but the contractors covered it up with being nice and saying that it was better than what they had before and people accepted this.
The recourse for contractors like this still doesn’t completely stop them from doing this to other people. They take on work and for whatever reason, can justify why they left and should keep the money. If Mike Holmes can expose and shame some of these people, then he has done a good thing. These contractors are crooks first, regardless of their work experience or quality. There is something wrong with people like this who take pride in their poor work and make the client feel stupid and guilty of ever questioning them.
My fault was I looked past the red flags and my gut instinct – I trusted that people are basically good and would do their part when given a job and an agreement was made. I am scared and unsure of who can do the work in my house because of my financial picture, but I need a home for my daughter and I to live in – we need to be together again.These contractors knew what they were doing to us this at Xmas, and that what makes this more painful. Contractors who do this for a living are crooks and offer nothing good to this world, despite their talents.”
Posted by Kris N. on Dec. 30, 2013