Call backs an opportunity to prove your worth

A company’s service can be judged on how they deal with a complaint on a completed job, especially after being paid and they’ve moved on. Some might look on these as a nuisance and in a negative way.

Others may see it as a way to prove why the homeowner chose them in the first place. Dealing with complaints with the same drive as getting a new sale, cultivates more referral business and shows your professionalism.

It’s all about attitude, so welcome call backs!