The customer who hired another contractor at half my price called me back three months later to inform me that I was right
Contractor Jean-Claude got the call all of us have had: A customer begging him to come back and finish the work that another contractor, half the price, had absolutely butchered.
By Steve Payne
Last week we ran an article on “Taking over another project from a contractor who was fired – or who walked off the job.”
Here is a comment on that from Jean-Claude….
“Here’s an experience from my years of renovating. I had a customer call me for an estimate for complete kitchen. I gave my price and was informed by the customer that my price was ‘double.’ They showed me the other renovator’s quote. I explained to this person that they were going to have problems – and that the other contractor wouldn’t be able to complete a proper job. And I told him I could not reduce my price. I didn’t get the job.”
“Three months later the same customer called me to inform me that I was right. Could I come and finish the work the first contractor started. So I informed him that I generally don’t finish other people’s work. But I went to take a look…”
“Oh boy, what a mess… The other renovator had taken out a supporting wall… getting a building permit was going to be a real problem.”
“I never did the work.”
“To all people who want to do a renovation, let me remind them that if one renovator is half price – and you hire him – your dream project is going to turn into a nightmare.”