Canadian Contractor

Steve Payne   

Complaints about reno contractors rank 4th behind three other industries in Manitoba

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Less than 7 per cent of complaints to the Consumer Protection Office, in Manitoba, during the past year were about contractors

Where is the Mike Holmes of the “payday loans” racket?

Or the car sales business? Or the credit card game?

It’s an interesting question, because as much as Canadian consumers never stop hearing about bad contractors, it turns out that complaints to Manitoba’s Consumer Protection Office (CPO) about home renovation contractors ranked only 4th behind the payday loans, auto sales and credit card/finance industries, according to a report by CBC news here.

The data for the 2013/14 year, accessed by CBC, showed that there were 1,193 complaints to the CPO over the past year, and only 80 of them were about home renovation contractors (just under 7 per cent of all  complaints).


1. Payday Loans 336 complaints

2. Automotive 147

3. Credit/Finance 136

4. Home Renovations 80

5. Electronics Sales/Service 78

6. Collections 73

7. Direct Sales 48

8. Home Furnishings 48

9. Personal Services 36

10. Other 211




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