Canadian Contractor

Steve Payne   

Home Hardware named one of Canada’s most reputable companies

Canadian Contractor

The evaluation by Reputation Institute was based on 40,000 ratings from customers

Press release received yesterday. It’s nice to see a 100% Canadian home improvement retailer – with stores owned and operated by independent operators – getting such good grades from their customers.

St. Jacobs, ON, June 15, 2016 – Home Hardware has been ranked as one of the most highly regarded companies in Canada according to an annual study by Reputation Institute. The 2016 Canada RepTrak® 50 grades companies based on over 40,000 ratings collected from Canadians.

“We are honoured and humbled to earn this distinction,” says Terry Davis, CEO, Home Hardware Stores Limited. “It’s a real tribute to the hard work and dedication of our network of Dealer-Owners who operate close to 1,100 stores across Canada. “We’re proud that our guiding ethic-believing that community and the common good is simply good business-continues to resonate with consumers.”

In addition to the overall ratings from Canadians, companies are also scored on key factors such as products and services, innovation and leadership and performance. The Top 50 list includes six Canadian-based companies and Home Hardware leads the pack.


“Reputation is an emotional bond, backed by rational impressions,” says Bradley Hecht, Vice-President and Chief Research Officer at Reputation Institute. “Companies with strong reputations receive significantly more support from their stakeholders, whether it’s in buying their products or giving them the benefit of the doubt in a crisis.”

The 2016 Canada RepTrack® 50 also studied the most respected industries in the country and found the consumer and transport sectors to have the strongest reputation.

About Reputation Institute (

Reputation Institute (RI) is the world’s leading consulting and advisory firm for reputation. RI enables many of the world’s leading companies to make more confident business decisions that build and protect reputation capital, analyze risk and sustainability topics, and drive competitive advantage. RI’s most prominent management tool is the RepTrak® model for analyzing the reputations of companies and institutions- best known via the Global RepTrak® 100, the world’s largest and most comprehensive study of corporate reputations, as well as Country RepTrak® and City RepTrak® studies that look at reputation across organizations within a given geography.

About Home Hardware Stores Limited

Home Hardware Stores Limited is Canada’s largest Dealer-owned hardware, lumber, building materials, and furniture cooperative with close to 1,100 stores under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banners with annual retail sales of over $5.8 billion. Founded in 1964 in rural St. Jacobs, Ontario, Home Hardware remains 100% Canadian owned and operated. Through the Home Hardware network, Dealer-Owners have access to 100,000 quality, brand name and private label products, a state-of-the-art distribution system and extensive marketing and training programs. Offering a mix of tradition and innovation, Home Hardware Stores Limited has received designation as one of Canada’s Best Corporate Cultures and Best Managed Companies and is committed to providing local communities with superior service and expert advice. More information about the company is available at



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